Help centre

Questions? We got you.

Everything we get asked the most — programs, Skill Forge, payments, certificates. Can't find your answer? Email a human.

A live-mentor tech education platform for students across Pakistan, the UAE, Saudi Arabia and the wider Middle East — we pair you with a senior engineer, give you a structured roadmap, and don't move on until you've actually built something real.

Most of our public tools (Skill Forge tests, ATS resume checker, certificate verification, talent pool) are 100% free forever. Some mentor-intensive programs have a fee — but free mentorship slots exist for students who can't pay yet.

On YouTube you watch alone. Here, a real mentor reviews your code, grades your assignments, and replies in chat — usually within 24 hours. We also gate progress: you can't finish a program just by clicking "next".

No. NOA Labs is open to students worldwide — we have learners across the UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, Malaysia, Türkiye, the UK, and beyond. Pay in PKR or USD, learn in English, and use the same mentorship the Pakistani cohorts get.

Yes — extremely well. Live classes run 9–11 PM PKT, which is 8–10 PM in the UAE & Oman (GST) and 7–9 PM in Saudi Arabia, Qatar, Kuwait & Bahrain (AST). It hits right after work or evening prayers and before bed.

Switch the navbar currency picker to USD — you'll see native USD prices (not conversions). Once enrolled, we email you a Payoneer or Remitly payment link. Pay in your local currency from the GCC, US, UK, EU or anywhere Payoneer/Remitly reach, then submit the transaction details for verification.

Yes. Every certificate has a permanent public URL with a QR code — recruiters in Dubai, Riyadh, Doha and beyond can scan it and instantly see the verified record. Drop it on your LinkedIn under "Licenses & Certifications".

All program material, assignments and mentor reviews are in English. Mentors can chat in Urdu where it helps, but the work product is English so it directly serves international interviews and employers.

Yes — we mirror the stacks Gulf-region employers hire for: Web (Laravel/React/Node), Mobile (Flutter/React Native), Cloud/DevOps (AWS/Azure/Kubernetes), Cybersecurity, Data, and AI. Many of our mentors have shipped products at companies in the UAE & Saudi Arabia.

Often, yes. We can issue an invoice in USD with company billing details — email payments@noalabs.org with your employer's name and we'll send the documents your finance team needs.

Click "Join Free" in the navbar and fill the form. We'll send a 6-digit code to your email — enter it once and you're in. Or skip the OTP step by signing in with Google.

No. Google sign-in is enough on its own. You can add a password later from your profile if you want a fallback login method.

Check your spam folder first. Click "Resend code" on the OTP screen (you get up to 3 resends). If it still doesn't arrive, email info@noalabs.org and we'll verify you manually.

Yes — head to your profile page and use the "Delete account" option, or email us. Your data is wiped within 30 days (we keep payment receipts longer for tax compliance).

Most programs run 8–12 weeks. You'll usually spend 5–8 hours a week on assignments plus live evening classes (9–11 PM PKT · 8–10 PM GST · 7–9 PM AST) and an extended weekend deep-dive session.

Senior engineers, AI researchers, and product folks with real industry experience — not freshly-graduated TAs. You can see the full list on the Mentors page.

Talk to your mentor. We'd rather extend the schedule than push you through a program half-learned. Be honest about the time you can give.

Yes — once your mentor signs off all assignments. The certificate includes a public verification URL and QR code, so employers can confirm it's real.

A free, proctored MCQ test bank covering technologies like Python, JavaScript, SQL, Java and more. Pass at ≥70% (or whatever the test sets) and you get a public, verifiable certificate.

We track tab switches and window-focus changes during your attempt. Each test sets a tab-switch limit (e.g. 5). Hit the limit and the test auto-fails — no exceptions, no human review.

You can retake after the test's cooldown period expires (usually 30 days). The cooldown exists so the certificate actually means something.

Yes. Open your certificate page, copy the verification URL, and add it as a "Licenses & Certifications" entry. Employers can scan the QR code to confirm authenticity.

After you enrol, you'll see a fee screen with our supported methods (JazzCash, bank transfer, etc.). Upload your transaction receipt — an admin verifies it manually within 24 hours.

Yes, if the program allows it (usually max 2 installments). The schedule appears on the enrolment screen before you commit.

Fees are non-refundable once a mentor accepts you into a cohort. If you haven't been accepted yet and want to back out, email us within 7 days of payment.

Usually because the receipt is unreadable, the transaction ID doesn't match, or the amount is off. Re-upload a clearer receipt and contact info@noalabs.org if you're stuck.

A public directory of NOA Labs students who passed at least one mock interview. Employers can browse profiles, see skills, and contact you directly.

Complete your profile (bio, skills, links), pass a mock interview with a mentor, and toggle "public profile" on. That's it.

Anytime. Toggle "public profile" off in your profile settings and you disappear from the talent pool immediately — no penalty.

No. Listing is free for students and free for employers. We don't take a commission on hires either.

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